This article has been automatically translated. If you have any problems, please consult the French version.
When you try to play a video, you may encounter this screen:
If the player takes longer than 10 seconds to load, then there's a problem.
In this case, check your browser cache to resolve the issue.
We can't explain in detail how to do this, as it depends on your device (phone, tablet, computer), the model of the device, and the browser you're using.
However, in general, this option can be found in the settings of your Internet browser (Chrome, Firefox, Safari...).
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